Impartial order was delivered, no follow up after order. Emails to customer service go unanswered.
EASY TO USE WEBSITE, GREAT PRICES, APPRECIATED THE DESCRIPTIONS BEING DETAILED OF THE PILLOWS I WAS LOOKING AT.
I still haven't received the order. I placed the order on the 16th of November.
Pillow was just as I imiaguned it would be. We bought the Carlton Ritz bed pillows and they did not disappoint
I'm not exactly sure how this forum works.. but, since I have nothing positive to say, I wouldn't be surprised if this comment winds up mysteriously disappearing... I should also mention that I have never once written a review of a company before, even if something unsavory did transpire. I've worked in e-commerce for 10+ years. As an avid online shopper, I've experienced great customer service and some not so great, but generally overall good. This was the absolute worst experience I've ever had. I purchased a pillow which I researched for nearly two months beforehand as I've gotten so many pillows in the past that don't live up to the hype. I really wanted to make sure I got the wrong one. Finally settled on one and thought Pillows.com looked like a reputable site. I received the pillow, relatively fast if I remember correctly (as it should be if you're paying 9.99 for shipping). But, upon opening the pillow it was nothing like the description. Bummed, I put the pil