Coupon policy
Coupon Policy
Coupon codes can not be stacked. If a coupon code brings the total amount below the $99 free shipping mark then a customer will have to pay for shipping. Pillows.com reserves the right to limit each household to use any given coupon only one time. Only one coupon can be used on any given order. In cases where a coupon makes the total order including shipping under $20.00 and a customer has selected the our UPS Ground Shipping Promotion, coupons cannot be applied to quantity based discount promotion. Pillows.com reserves the right to ship an order by any shipping method. If Pillows.com chooses to honor multiple orders placed by the same person or household using the same coupon, Pillows.com reserves the right to combine said multiple orders into a single shipment without refunding any shipping amounts accessed on each of the multiple orders. If you take advantage of a free shipping coupon code, $9.99 will be deducted from the return amount upon receipt of return.
Exclusions
Exclusion Apply
Coupons can not be applied to the following collections and brands: Malouf, Technogel, Mlilly, Blue Sleep Products, and other exclusions may apply.
Low price
Specials & Promotions
Price matching competitor specials and promotions is available, provided the same items are available on the competitor's website whose special or promotion that we are matching. The promotion must be live on the competitor's site when we issue the price matching coupon code. The total price, including competitor's shipping cost, is factored in when price matching specials and promotions. Please note, only one promotion can be applied per order. Coupons cannot be applied to quantity based discount promotion.
Low Price Guarantee & Price Matching
Pillows.com is proud to offer our customers the lowest prices on all products we carry. If you see an item for less at another online store, we will match that price. It's that simple. Please read our policy for price matching
Provide a link to the store we are matching. To match a price, please call or email us before you place the order. We will provide a unique coupon code to be used when you place your order. The item must be identical to our item, including the size. We will only match prices or promotions on products that are in stock. The total price, including shipping, is considered for price match. Sorry, we are unable to match Amazon, Ebay, Sears, or other auction sites. Outlets and wholesale distributors of any type are also excluded. Items that have been price-matched are not eligible for additional discounts. Price matching is not available on previously placed orders.* Price matching is at the discretion of Pillows.com and is subject to change at any time.
Final sale
Final Sale
Final sale items are not elligible for returns, exchanges, and coupons can not be applied to these items
Shipping charges
Shipping Charges
If a coupon or discount takes the cart price below $99 then shipping charges will apply