Our story
Our Story
Pillows.com, formerly Pacific Pillows, was founded by Abby and Craig Clark when Craig was called to active duty in the military. As a family based business, Pillows.com is specifically focused on bringing luxury bedding into homes around the United States at reasonable prices.
We only feature products found in luxury hotels and resorts around the world and are constantly adding and updating our inventory to best meet the needs of our customers. Craig and Abby each have over 10 years of mail order retail experience and, along with the Pillows.com team, are dedicated to giving you the service you deserve! All of our products are kept in a smoke free environment.
Satisfaction guarantee
Satisfaction Guarantee
Pillows.com is 100% committed to your satisfaction. If you are not satisfied with any aspect of your shopping experience with Pillows.com, please contact our friendly bedding experts and we will work with you to make sure your experience with us is exceeds your expectations.
All of our products are backed by our Sleep Better Guarantee. If a product purchased from Pillows.com does not help you Sleep Better, please contact our bedding experts so that we can find you a product that will help you Sleep Better Guaranteed!
Learn About Our Return & Exchange Policy!
Contact Us At:
Phone: 1-800-720-6973
Email: sleepbetter@pillows.com
Reviews
reviews

from this merchant give
them a 4 or 5-Star rating.
The pillows came as ordered. The perfect size and of quality materials.”
Hi Natalie,
Thank you for leaving an honest review. Sorry to hear try are not happy with your Dream Surrender pillows. If you need any pillow recommendations, please email our bedding experts at sleepbetter@pillows.com.
Best,
Pillows.com Team
Hi Lorie!
Sorry about the long shipping. Looks like your package got lost in the mail and then it was found and redirected to you. If you have any questions please email us at sleepbetter@pillows.com
Best,
Pillows.com Team
Hi Tessa!
Perhaps it was this one instead of the regular Temperloft https://pillows.com/products/renew-pillow-down-firmvariant=42627806757040
Email sleepbetter@pillows.com for support exchanging.
Best,
Pillows.com Team