Love this company!
Everything pertaining to my FIRST order of a pillow was fine. However my second order of a pillow protector which was sent around Nov. 17th or so first arrived today, Dec. 7, almost 3 weeks later, after I contacted Pillows.com who found their supplier never had shipped the order nor had replied to their first query after I notified them, requiring me to make yet a second inquiry to Pillows.com. Not very good. (The pillow protector which at last came, is very good.)
Would like to see customer reviews on all products, other than that I enjoyed shopping and found the site easy to use.