I rarely give reviews but sometimes am compelled to write one because the product/service is just so good. Pillows.com has the best customer service/returns, period, and Emily who took care of me deserves a bonus. The call-backs and email replies are not immediate, but when they do come, you are taken care of. The site makes the process really, really pain-free. And the Technogel Anatomic pillows are the answer to your pillow prayers if you are a side sleeper (and sometimes a back sleeper), medium build and experience shoulder pain every once in a blue moon. Also, the cooling gel actually feels and stays cool. It's worth the splurge for a good night's sleep. And if you don't like it, could the return be any easier? I love my new pillow and my experience with this website. I would give it more stars if I could. Well done pillows.com.
Just what I need.
Easy to use site
The site does not work on cellular to confirm information. It also does not allow for stored cards by google, apple etc to count as valid entries. It was extremely slow and painful to checkout. I'm only using your site because you literally are the only company with the item I want in stock.
Easy to find what I was looking for.