I bought this pillow to replace the one I have (it's a couple years old). The shipping was fast, even during these holidays. I'm a little disappointed that the pillow I received is much thinner than the old one I have. I don't know if manufacturing changed or if these pillows get fluffier as they are older. The pillow I received also has a different smell which leads me to believe they are using different materials. The pillow does feel more dense than my old one and it does provide good support.
cyber2020 code did not apply. bait and switch...
Great night sleep!
I didn’t do a lot of shopping, but your customer service is incredible!!